Shipping policy
Thank you for choosing Crafted Rituals! We are committed to processing and delivering your wellness orders as quickly and safely as possible. Please review our shipping guidelines below:
1. Order Processing Time
- All orders are processed within 1 to 2 business days (excluding Sundays and public holidays).
- Once your order is processed, you will receive a confirmation SMS or email with a tracking number to follow your package's journey.
2. Delivery Timelines (Pakistan)
We ship nationwide across Pakistan using reliable courier partners. Estimated delivery times are as follows:
- Major Cities (Lahore, Karachi, Islamabad, Rawalpindi): 2 to 3 business days.
- Other Cities & Regions: 3 to 5 business days.
- Remote or Rural Areas: 5 to 7 business days.
3. Shipping Charges
- Standard Delivery Fee: Rs. 200 flat rate for all orders.
4. Delivery Method & Re-attempts
- We primarily offer Cash on Delivery (COD).
- The courier rider will make up to 2 delivery attempts to reach you at your specified address. Please ensure your contact number is active so the courier rider can coordinate the delivery time with you.
5. Order Tracking & Support
If you have any questions regarding your package or if your delivery is delayed, please reach out to us with your order number at our official email: thecraftedrituals@gmail.com.